Returns & Exchanges

At Medichecks, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unused and unopened products. If your item is faulty or damaged, we provide a full replacement or refund to ensure your shopping experience remains stress-free.

1

Initiate Your Return

Contact our customer support team via email or our online portal with your order number to request a Return Merchandise Authorization (RMA) number.

2

Package Your Items

Securely pack the items in their original, unopened packaging, ensuring the RMA number is clearly written on the outside of the box.

3

Ship the Package

Drop off your package at any authorized carrier location using the pre-paid shipping label provided by our support team.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing